{"href":"https://api.simplecast.com/oembed?url=https%3A%2F%2Fbosstalks.simplecast.com%2Fepisodes%2Fboss-talks-episdoe-43-with-quiana-jones-nguyen-2d29jRVW","width":444,"version":"1.0","type":"rich","title":"Boss Talks: Episdoe 43 with Quiana Jones-Nguyen","thumbnail_width":300,"thumbnail_url":"https://image.simplecastcdn.com/images/057e4bfd-a429-409a-9f5b-3d94fdd18e77/84f17910-30b7-4785-9e62-6a4ef8700653/simplecast-podcast-image.jpg","thumbnail_height":300,"provider_url":"https://simplecast.com","provider_name":"Simplecast","html":"<iframe src=\"https://player.simplecast.com/da78c0e0-ed79-494f-8ed7-287ae109aebb\" height=\"200\" width=\"100%\" title=\"Boss Talks: Episdoe 43 with Quiana Jones-Nguyen\" frameborder=\"0\" scrolling=\"no\"></iframe>","height":200,"description":"Join us for Episode 43 of Boss Talks! Quiana Nguyen is the boss of the week. \n\nIn this talk, she'll cover:\n\n– The importance of marketing training\n–Training: Investing in employee training can improve performance, reduce turnover, and enhance customer satisfaction.\n–Customer Service: Providing exceptional customer service is critical to the success of any business. \n–Rapport: Building solid customer relationships is vital to long-term success. "}