{"href":"https://api.simplecast.com/oembed?url=https%3A%2F%2Fbrava.simplecast.com%2Fepisodes%2Fepisode-11-the-abc-of-problem-solving-_Hd4Odna","width":444,"version":"1.0","type":"rich","title":"Episode 11 - The ABC of Problem Solving","thumbnail_width":300,"thumbnail_url":"https://image.simplecastcdn.com/images/00ed522d-8b79-472e-b696-3dc72f61af80/70444273-81ff-4273-8d41-31a944fb40b6/bravaep11art.jpg","thumbnail_height":300,"provider_url":"https://simplecast.com","provider_name":"Simplecast","html":"<iframe src=\"https://player.simplecast.com/8d07a661-57f7-4d7b-935e-abc17eaec1c8\" height=\"200\" width=\"100%\" title=\"Episode 11 - The ABC of Problem Solving\" frameborder=\"0\" scrolling=\"no\"></iframe>","height":200,"description":"Need guidance on how to solve a problem?\n\nSometimes we get trapped in situations that make it impossible to find a solution that works. \nThis conversation covers topics such as separating the issues from the person, giving feedback to team members, preparing for problem-solving on a higher level, and setting goals. We also discuss the importance of active listening, delivering feedback in a constructive way, and preparing in advance.\nwww.brava.productions"}