{"href":"https://api.simplecast.com/oembed?url=https%3A%2F%2Fchalhoub-tube.simplecast.com%2Fepisodes%2Fthe-new-customer-9v_laHMd","width":444,"version":"1.0","type":"rich","title":"The New Customer","thumbnail_width":300,"thumbnail_url":"https://image.simplecastcdn.com/images/a58384f0-380d-4b3b-ac8f-4367591b26a2/3cb9296f-7e9f-4c7f-addf-145c6f455bed/simplecast-logo.jpg","thumbnail_height":300,"provider_url":"https://simplecast.com","provider_name":"Simplecast","html":"<iframe src=\"https://player.simplecast.com/799e3ed9-d897-4ab0-8645-78a4c90b4db3\" height=\"200\" width=\"100%\" title=\"The New Customer\" frameborder=\"0\" scrolling=\"no\"></iframe>","height":200,"description":"Customer Engagement / #004 / Carla Daaboul, Nida Unas and Ilaria Buonpane get together to discuss customer engagement and our very own loyalty program MUSE. "}