{"href":"https://api.simplecast.com/oembed?url=https%3A%2F%2Fcommunicast.simplecast.com%2Fepisodes%2Fdr-tom-tonkin-the-benefits-of-idle-chitchat-hx6gx2lh","width":444,"version":"1.0","type":"rich","title":"Dr. Tom Tonkin: The Benefits of Idle Chitchat","thumbnail_width":300,"thumbnail_url":"https://image.simplecastcdn.com/images/28b710d1-c78d-43c6-aaf9-e42415a799a9/811ddf35-1cc2-4eb6-93d5-d60888c8cbd6/dr-tom-tonkin.jpg","thumbnail_height":300,"provider_url":"https://simplecast.com","provider_name":"Simplecast","html":"<iframe src=\"https://player.simplecast.com/368c049c-08f1-4c0e-ac78-59ac7da5afc9\" height=\"200\" width=\"100%\" title=\"Dr. Tom Tonkin: The Benefits of Idle Chitchat\" frameborder=\"0\" scrolling=\"no\"></iframe>","height":200,"description":"In this episode, I am talking with Dr. Tom Tonkin. Dr Tonkin is an award winning researcher and author as well as the co-founder and CEO of the Sales Conservatory. \n\nCheck out the episode to hear our discussion around the importance of situational fluency, why context matters, and how idle chitchat can improve your communication skills. \n\nI hope you enjoy. \n"}