{"href":"https://api.simplecast.com/oembed?url=https%3A%2F%2Fcornell-keynotes.simplecast.com%2Fepisodes%2Fkp030524-w6jlz1s_","width":444,"version":"1.0","type":"rich","title":"Leading with Tough Love and Radical Candor","thumbnail_width":300,"thumbnail_url":"https://image.simplecastcdn.com/images/47e99d7b-ce15-41d3-bb83-a8c915d3d8f3/196ee5c0-8cab-4a47-879b-63842f006c9e/cornell-keynotes-podcast.jpg","thumbnail_height":300,"provider_url":"https://simplecast.com","provider_name":"Simplecast","html":"<iframe src=\"https://player.simplecast.com/b8436638-c6a9-4818-bec0-0f1b4cec2ecc\" height=\"200\" width=\"100%\" title=\"Leading with Tough Love and Radical Candor\" frameborder=\"0\" scrolling=\"no\"></iframe>","height":200,"description":"The best time to manage a conflict is before it happens. Andrew Quagliata, senior lecturer of management communication at the Cornell Nolan School of Hotel Administration, and host Chris Wofford explore the importance of clear expectations and strong relationships in effective leadership—at work and at home."}