{"href":"https://api.simplecast.com/oembed?url=https%3A%2F%2Fcornell-keynotes.simplecast.com%2Fepisodes%2Fkp031224-ewn435au","width":444,"version":"1.0","type":"rich","title":"Listen Closely: Gaining Clarity During Conflict\t","thumbnail_width":300,"thumbnail_url":"https://image.simplecastcdn.com/images/47e99d7b-ce15-41d3-bb83-a8c915d3d8f3/196ee5c0-8cab-4a47-879b-63842f006c9e/cornell-keynotes-podcast.jpg","thumbnail_height":300,"provider_url":"https://simplecast.com","provider_name":"Simplecast","html":"<iframe src=\"https://player.simplecast.com/7b1858ca-940d-4dea-94a2-77b75e147f29\" height=\"200\" width=\"100%\" title=\"Listen Closely: Gaining Clarity During Conflict \" frameborder=\"0\" scrolling=\"no\"></iframe>","height":200,"description":"Conflict is inevitable, but the negative effects of it are not. Director of Conflict Programs Katrina Nobles and Mediation and Training Extension Associate Liz Davis-Frost from the Cornell ILR School’s Scheinman Institute on Conflict Resolution join host Nicholas Phillips to discuss conflict and deep listening techniques that can help you manage it."}