{"href":"https://api.simplecast.com/oembed?url=https%3A%2F%2Fcounter-errorism.simplecast.com%2Fepisodes%2Fcounter-errorism-episode-16-steve-smith-__4EuJli","width":444,"version":"1.0","type":"rich","title":"Counter-Errorism - Episode 16 - Steve Smith","thumbnail_width":300,"thumbnail_url":"https://image.simplecastcdn.com/images/b8ec0cd0-f452-4065-8f2a-4b82fd3caef4/838f7874-6867-4802-a32f-1eb678d81673/jacclandhydeoneguyinterviewinganothergentlemanwhosdresse58bc04aa_28f2_4b94_a4d6_7531d6e94c0f.jpg","thumbnail_height":300,"provider_url":"https://simplecast.com","provider_name":"Simplecast","html":"<iframe src=\"https://player.simplecast.com/07c4cb63-d443-4784-81b9-33f0f0aceaad\" height=\"200\" width=\"100%\" title=\"Counter-Errorism - Episode 16 - Steve Smith\" frameborder=\"0\" scrolling=\"no\"></iframe>","height":200,"description":"In this episode, Steve Smith explains how he dramatically increased near-miss reporting by simplifying the reporting process and reframing near misses as \"Threshold Zero\" events to eliminate the fear of blame. He emphasizes the importance of clearly defining what constitutes \"normal\" work to better identify actual anomalies and near misses. Ultimately, he advocates for \"risk optimization\" over strict risk avoidance and encourages teams to learn from everyday successes by asking, \"Were we lucky or were we good?\"."}