{"href":"https://api.simplecast.com/oembed?url=https%3A%2F%2Fdigging-in.simplecast.com%2Fepisodes%2Fepisode-13-program-updates-2021-beIalhbW","width":444,"version":"1.0","type":"rich","title":"Episode 13 - Program Updates 2021","thumbnail_width":300,"thumbnail_url":"https://image.simplecastcdn.com/images/ac3c2b24-5eac-4dd5-acab-917282392ec4/7843d3d8-ca11-47d1-8ca5-3e9f66d8b42e/.jpg","thumbnail_height":300,"provider_url":"https://simplecast.com","provider_name":"Simplecast","html":"<iframe src=\"https://player.simplecast.com/2cbdbd86-c3fd-4117-b24b-aac81a2b48e1\" height=\"200\" width=\"100%\" title=\"Episode 13 - Program Updates 2021\" frameborder=\"0\" scrolling=\"no\"></iframe>","height":200,"description":"In this episode we preview three updates to the MISS DIG 811 ticket creation process that will be rolled out in 2021. We'll discuss how Locate Demand Management, Complex Ticket, and E-Mod, can help streamline the damage prevention process for excavator and locator alike. "}