{"href":"https://api.simplecast.com/oembed?url=https%3A%2F%2Fdigital-conversation-with-billy-bateman.simplecast.com%2Fepisodes%2Fwolf-paulus-Vh_B_0d_","width":444,"version":"1.0","type":"rich","title":"How to Set Chatbot User Expectations","thumbnail_width":300,"thumbnail_url":"https://image.simplecastcdn.com/images/0f867209-2618-44d6-91a1-abac45d228db/6c681f05-de2e-4463-aab0-871d5cfcfea6/wolfsquarecover.jpg","thumbnail_height":300,"provider_url":"https://simplecast.com","provider_name":"Simplecast","html":"<iframe src=\"https://player.simplecast.com/2e2a9e17-182f-4b66-a698-af9aced7c002\" height=\"200\" width=\"100%\" title=\"How to Set Chatbot User Expectations\" frameborder=\"0\" scrolling=\"no\"></iframe>","height":200,"description":"On this episode of Digital Conversations we have Wolf Paulus principle software engineer at Intuit join us. He goes over the challenges of using voice for banking authentication, managing the users expectations and creating a frictionless process that delights your user. "}