{"href":"https://api.simplecast.com/oembed?url=https%3A%2F%2Felevating-brick-mortar.simplecast.com%2Fepisodes%2Fliving-up-to-your-customers-values-ECLQAFzH","width":444,"version":"1.0","type":"rich","title":"Living Up to Your Customer’s Values, with Marco Zanardi, President of Retail Institute Italy","thumbnail_width":300,"thumbnail_url":"https://image.simplecastcdn.com/images/126bb0ce-153b-434d-b507-fc4ce68583ba/99646785-3c80-4618-8b55-c11f576ef654/caspian-service-channel-ebm-cover-final-28apr2022.jpg","thumbnail_height":300,"provider_url":"https://simplecast.com","provider_name":"Simplecast","html":"<iframe src=\"https://player.simplecast.com/d2608bee-147d-4103-8d8f-0cb0d92cfe55\" height=\"200\" width=\"100%\" title=\"Living Up to Your Customer’s Values, with Marco Zanardi, President of Retail Institute Italy\" frameborder=\"0\" scrolling=\"no\"></iframe>","height":200,"description":"In this episode, Marco Zanardi, President of Retail Institute Italy, explains how to keep your audience’s attention, how to match your company’s values to those of your customers, and what trends are emerging in the retail space."}