{"href":"https://api.simplecast.com/oembed?url=https%3A%2F%2Feyes-on-your-money.simplecast.com%2Fepisodes%2Fwe-are-your-customer-e51VFQTv","width":444,"version":"1.0","type":"rich","title":"We Are Your Customer","thumbnail_width":300,"thumbnail_url":"https://image.simplecastcdn.com/images/c1f7074b-1a77-4fd0-b874-36e07b5a5765/ae68d498-e47f-4725-b4d7-392d730b53a9/eoym-1400x1400-podcast.jpg","thumbnail_height":300,"provider_url":"https://simplecast.com","provider_name":"Simplecast","html":"<iframe src=\"https://player.simplecast.com/f9539611-f120-4b3e-9539-c665a8d68a99\" height=\"200\" width=\"100%\" title=\"We Are Your Customer\" frameborder=\"0\" scrolling=\"no\"></iframe>","height":200,"description":"In this month’s podcast, Ryan and Becky talk to Brian Moore, an expert in accessibility who works in the banking industry. They discuss what services the banks can offer persons with a disability, the Accessible Canada Act, and a whole lot more.\n\nThe three main take-aways from this month’s episode:\n1) If you aren’t getting the service you think you need from your bank or credit union, call, or email them\n2) Read about the Accessible Canada Act, learn what you are entitled to\n3) Always carry a pair of corded earbuds with you\n\nFollow Brian on Twitter: @bmoore123\nEmail Brian: bmoore@screenreview.org\n\nHelpful Links:\nEnvisioning Technologies – Talking ATM Episode \nhttps://envisioningtechnologies.omeka.net/exhibits/show/the-talking-atm--innovation--a/the-talking-atm\n\nTowards an Accessible Canada\nhttps://www.canada.ca/en/employment-social-development/programs/accessible-canada.html\n\nA Guide to ADA Compliance in Canada\nhttps://adatile.com/a-guide-to-ada-compliance-in-canada/\n\nAira  - Visual Interpreting\nhttps://aira.io/\n"}