{"href":"https://api.simplecast.com/oembed?url=https%3A%2F%2Feyetrepreneur.simplecast.com%2Fepisodes%2Fimprove-dead-phone-etiquette-7_Kkewmg","width":444,"version":"1.0","type":"rich","title":"Improve Dead Phone Etiquette","thumbnail_width":300,"thumbnail_url":"https://image.simplecastcdn.com/images/5c7b99/5c7b99b2-df22-4032-a196-6b5ffee25cf9/c9247694-cc8e-455c-b75b-ff9b2d491133/eyetrepreneur-listo.jpg","thumbnail_height":300,"provider_url":"https://simplecast.com","provider_name":"Simplecast","html":"<iframe src=\"https://player.simplecast.com/c9247694-cc8e-455c-b75b-ff9b2d491133\" height=\"200\" width=\"100%\" title=\"Improve Dead Phone Etiquette\" frameborder=\"0\" scrolling=\"no\"></iframe>","height":200,"description":"Why do some receptionists sound like they just woke up to the ZOMBIE APOCALYPSE?    Watch the video version of this podcast...it's better! 1st impressions in offices are still 100% the most important. It all starts on the phone or online in the form of friendly knowledgable voices.  Or, starts in the form of friendly, beautiful, knowledgeable websites.  This is a PUBLIC SERVICE ANNOUNCEMENT to always have the receptionist be one of the most well-qualified and trained employees.  How do you train your front-desk to be super knowledgeable about eyewear, contacts, exams, and medical?  Text us at 913-660-2855 if you need advice. We're serious, we'll text back right away most times.   Connect With Us On Social Media! Facebook Instagram YouTube   "}