{"href":"https://api.simplecast.com/oembed?url=https%3A%2F%2Ffounderchats.simplecast.com%2Fepisodes%2Fnick-francis-helpscout-62faf714","width":444,"version":"1.0","type":"rich","title":"Nick Francis (HelpScout)","thumbnail_width":300,"thumbnail_url":"https://image.simplecastcdn.com/images/3538f224-96d7-4613-8fa9-ddd1db9db483/54dd369a-3a7e-481d-b66b-9a2099f26f0d/bm-display-ad-300x250-2.jpg","thumbnail_height":300,"provider_url":"https://simplecast.com","provider_name":"Simplecast","html":"<iframe src=\"https://player.simplecast.com/30285791-f88e-46bd-8380-e8a4f5cc4e4f\" height=\"200\" width=\"100%\" title=\"Nick Francis (HelpScout)\" frameborder=\"0\" scrolling=\"no\"></iframe>","height":200,"description":"This week I talk with Nick Francis, Founder of HelpScout! In this episode we talk about being an entrepreneur as a kid, how a laptop change Nick's world, working in the music industry, working with his co-founders for six years before starting HelpScout, becoming a B-Corp, focusing on culture and brand and so much more!\r\n\r\n- [http://founderchats.com](http://founderchats.com/)\r\n- https://helpscout.com\r\n- [https://baremetrics.com](https://baremetrics.com/)"}