{"href":"https://api.simplecast.com/oembed?url=https%3A%2F%2Ffully-managed.simplecast.com%2Fepisodes%2Fwhy-one-time-customers-hurt-your-business-YJyw1hPJ","width":444,"version":"1.0","type":"rich","title":"Why One-Time Customers Hurt Your Business! ","thumbnail_width":300,"thumbnail_url":"https://image.simplecastcdn.com/images/3aad4fc2-632f-44cb-ada3-a37fa1729d6c/8eb94dd7-7954-4cec-9b58-90d2720031da/podcast-20-20chris-20finch.jpg","thumbnail_height":300,"provider_url":"https://simplecast.com","provider_name":"Simplecast","html":"<iframe src=\"https://player.simplecast.com/08e55930-54f5-42b0-920a-edbd9e42a26a\" height=\"200\" width=\"100%\" title=\"Why One-Time Customers Hurt Your Business! \" frameborder=\"0\" scrolling=\"no\"></iframe>","height":200,"description":"On today’s episode, Chris Finch talks to Shannon, Penji’s Partnership Coordinator, about the challenges of marketing in industries like healthcare, where balancing transparency with customer trust is key, and how the right company culture, based on mutual admiration and accountability, can make a significant impact on personal satisfaction and business success."}