{"href":"https://api.simplecast.com/oembed?url=https%3A%2F%2Fglen-coutinho.simplecast.com%2Fepisodes%2Fcustomer-care-with-sonia-tafilipepe-OiwoVx9g","width":444,"version":"1.0","type":"rich","title":"Customer care - with Sonia Tafilipepe","thumbnail_width":300,"thumbnail_url":"https://image.simplecastcdn.com/images/de56ea19-b28f-49ae-bdc3-9b4700614287/e8c646f3-5331-4ec2-8bc9-65b439ddef23/untitled-456.jpg","thumbnail_height":300,"provider_url":"https://simplecast.com","provider_name":"Simplecast","html":"<iframe src=\"https://player.simplecast.com/afdba220-5123-4b7a-99b4-7082fbee96e1\" height=\"200\" width=\"100%\" title=\"Customer care - with Sonia Tafilipepe\" frameborder=\"0\" scrolling=\"no\"></iframe>","height":200,"description":"In this episode, I talk with Sonia about customer care and how to look after your clients "}