{"href":"https://api.simplecast.com/oembed?url=https%3A%2F%2Fhellocustomer.simplecast.com%2Fepisodes%2Fe51b0779-e51b0779","width":444,"version":"1.0","type":"rich","title":"Osiris - 'Thinking outside the shoe box',  Listening to connect with customers - Hello Customer Podcast / Season One / Fashion","thumbnail_width":300,"thumbnail_url":"https://image.simplecastcdn.com/images/7a14f5/7a14f5af-505d-4eb1-8129-32944acd5468/79d065da-b906-429f-afa6-ea6c3c264959/1445863214-artwork.jpg","thumbnail_height":300,"provider_url":"https://simplecast.com","provider_name":"Simplecast","html":"<iframe src=\"https://player.simplecast.com/79d065da-b906-429f-afa6-ea6c3c264959\" height=\"200\" width=\"100%\" title=\"Osiris - &apos;Thinking outside the shoe box&apos;,  Listening to connect with customers - Hello Customer Podcast / Season One / Fashion\" frameborder=\"0\" scrolling=\"no\"></iframe>","height":200,"description":"For Brian Reid, founder of Osiris, incredible sneakers are not a commodity. Each pair is a piece of art. And to continually find inspiration for his art and craft, he travels the world, watching, listening, and most importantly -- skating. It’s the only way he has discovered to stay true to the “16-year-old” at heart so he can continue to connect with his customers even at age 40. "}