{"href":"https://api.simplecast.com/oembed?url=https%3A%2F%2Fhigher-intelligence.simplecast.com%2Fepisodes%2Fgoodbye-chatbots-hello-voice-ai-agents-1zs3whbc","width":444,"version":"1.0","type":"rich","title":"Goodbye Chatbots, Hello Voice AI Agents","thumbnail_width":300,"thumbnail_url":"https://image.simplecastcdn.com/images/6ad2ccee-cab7-4e69-b49f-f9a0930c47aa/1baaf735-624a-4f42-a92f-ebaf9319e16b/generation-20ai-20-20cover-20-20episode-2068.jpg","thumbnail_height":300,"provider_url":"https://simplecast.com","provider_name":"Simplecast","html":"<iframe src=\"https://player.simplecast.com/cd6bb553-8499-4648-8178-2c85be132003\" height=\"200\" width=\"100%\" title=\"Goodbye Chatbots, Hello Voice AI Agents\" frameborder=\"0\" scrolling=\"no\"></iframe>","height":200,"description":"In this exciting episode of Generation AI, hosts Ardis Kadiu and Dr. JC Bonia examine the rapid evolution of voice AI agents and their impact on higher education. They spotlight Sesame, a new open-source voice model that crosses the \"uncanny valley\" with its remarkably human-like speech capabilities. The hosts demonstrate these advanced voice technologies live and discuss how they're already transforming student support services, enrollment management, and call centers. As voice becomes the primary interface for AI interaction, colleges must adapt to meet student expectations for 24/7 instant support while maintaining an authentic, empathetic experience."}