{"href":"https://api.simplecast.com/oembed?url=https%3A%2F%2Fhlth-matters.simplecast.com%2Fepisodes%2Fhow-voice-ai-could-make-healthcare-more-human-v08bLcy5","width":444,"version":"1.0","type":"rich","title":"How Voice AI Could Make Healthcare More Human ","thumbnail_width":300,"thumbnail_url":"https://image.simplecastcdn.com/images/06f313b1-6f17-4df2-bab6-3a502719e3fb/cf7b8a71-db01-4c3b-966b-74583c7dc081/bland_thumbnail_v2_1.png","thumbnail_height":300,"provider_url":"https://simplecast.com","provider_name":"Simplecast","html":"<iframe src=\"https://player.simplecast.com/42757cde-0e42-4766-b8b8-6efe25d42d8f\" height=\"200\" width=\"100%\" title=\"How Voice AI Could Make Healthcare More Human \" frameborder=\"0\" scrolling=\"no\"></iframe>","height":200,"description":"Healthcare doesn't necessarily become less human when AI enters the conversation. It can become more human if AI removes the frustrating parts of healthcare that humans aren't particularly good at.\n\nVoice AI is moving beyond demos and novelty applications and into the everyday infrastructure of healthcare. From scheduling and intake to wellness checks, translation, and patient communication, AI-powered voice technology is beginning to change how patients interact with hospitals, clinics, and care networks.\n\nIn this episode of The Beat's AI series, Sandy Vance speaks with Isaiah Granet, co-founder and CEO of Bland, about the evolution of voice AI in healthcare and what it takes to make these systems reliable enough for real-world patient interactions. Isaiah explains why BLAND chose to build its own models rather than rely on frontier model providers, how that approach can help address healthcare's data privacy and security concerns, and why highly specialized AI can outperform general-purpose models for specific healthcare tasks."}