{"href":"https://api.simplecast.com/oembed?url=https%3A%2F%2Fhr-liftoff.simplecast.com%2Fepisodes%2Fyou-think-youre-great-do-your-customers-WIX5XE4h","width":444,"version":"1.0","type":"rich","title":"You Think You're Great, Do Your Customers? ","thumbnail_width":300,"thumbnail_url":"https://image.simplecastcdn.com/images/1677a688-8ef7-413d-8498-b179903ebb41/f5a94506-58bb-4fd0-b688-2674e2c7e598/podcastlogos-liftoff3-copy.jpg","thumbnail_height":300,"provider_url":"https://simplecast.com","provider_name":"Simplecast","html":"<iframe src=\"https://player.simplecast.com/9ec28d72-3fba-4499-a975-323e947e89b4\" height=\"200\" width=\"100%\" title=\"You Think You&apos;re Great, Do Your Customers? \" frameborder=\"0\" scrolling=\"no\"></iframe>","height":200,"description":"Are you bringing your customers joy? You say yes but do they? Find out with Jeff Hall, the CEO of Second to None. It's not what you think, it's what they thing. "}