{"href":"https://api.simplecast.com/oembed?url=https%3A%2F%2Finnsync-show.simplecast.com%2Fepisodes%2Fdemystifying-the-crm-landscape-6_m71CAi","width":444,"version":"1.0","type":"rich","title":"Demystifying the CRM Landscape","thumbnail_width":300,"thumbnail_url":"https://image.simplecastcdn.com/images/9ea1a3ea-8e01-4294-a05a-dbf2b4964de9/a29ffb5e-4927-4d39-9aa4-ce28844b85e2/innsync-design-2024.jpg","thumbnail_height":300,"provider_url":"https://simplecast.com","provider_name":"Simplecast","html":"<iframe src=\"https://player.simplecast.com/73d669b9-f8d5-4992-8483-36bde86a15d3\" height=\"200\" width=\"100%\" title=\"Demystifying the CRM Landscape\" frameborder=\"0\" scrolling=\"no\"></iframe>","height":200,"description":"In this insightful discussion, Cory and Susan explore how CRM systems and sales and marketing automation can revolutionize the way hotels interact with clients. By integrating these technologies, hotels can nurture leads more effectively, enhance customer engagement, and optimize their sales funnel. They also highlight the importance of using these tools responsibly to maintain authenticity and real connections with clients.\n"}