{"href":"https://api.simplecast.com/oembed?url=https%3A%2F%2Fletstalkbusinesswithstephanie.com%2Fepisodes%2Fcustomer-service-guest-dr-kelly-henry-Suff5H7L","width":444,"version":"1.0","type":"rich","title":"Customer Service-Guest Dr. Kelly Henry","thumbnail_width":300,"thumbnail_url":"https://image.simplecastcdn.com/images/94780815-617d-4eef-8f37-a01faca7d66e/6528ed34-3fce-48f0-884e-dc05fce138ca/cjduncan-cd4-3904-me-1.jpg","thumbnail_height":300,"provider_url":"https://simplecast.com","provider_name":"Simplecast","html":"<iframe src=\"https://player.simplecast.com/b04ac8e8-3e2e-4678-9995-b88de9d4a28f\" height=\"200\" width=\"100%\" title=\"Customer Service-Guest Dr. Kelly Henry\" frameborder=\"0\" scrolling=\"no\"></iframe>","height":200,"description":"In episode 19, Stephanie interviews newly published author and retired chiropractor, after practicing 20 years, built his two clinics on exceptional customer service. Dr. Kelly explains how customer service is not just a department but ingrained in the culture of your business.  \n\nQuote by Zig Ziglar\n \n“You’ll have everything in your life that you want if you help enough others get what they want.”\n \nTo purchase his book, “Define and Deliver Exceptional Customer Service” visit his website;\n \nwww.drkellyhenry.com \n\n \n \n \n"}