{"href":"https://api.simplecast.com/oembed?url=https%3A%2F%2Fmoving-digital-health.simplecast.com%2Fepisodes%2Fmoving-digital-health-melissa-frew-tJqh1DeP","width":444,"version":"1.0","type":"rich","title":"Moving Digital Health: Melissa Frew","thumbnail_width":300,"thumbnail_url":"https://image.simplecastcdn.com/images/720fc301-ad35-4a99-90ef-ddf2146c6328/ebdd2625-6bec-4cd9-a2aa-c18df97d46fe/thumbnail-mdh-1.jpg","thumbnail_height":300,"provider_url":"https://simplecast.com","provider_name":"Simplecast","html":"<iframe src=\"https://player.simplecast.com/cbc812b6-25ab-4096-bcf1-0dc49fb69189\" height=\"200\" width=\"100%\" title=\"Moving Digital Health: Melissa Frew\" frameborder=\"0\" scrolling=\"no\"></iframe>","height":200,"description":"Our guest this episode was Melissa Frew, a Senior Service Designer with Healthcare Human Factors. Melissa joined Reuben Hall to discuss how service design (and human-centered design) can have a major impact in designing and improving services in the healthcare industry."}