{"href":"https://api.simplecast.com/oembed?url=https%3A%2F%2Fnvcwithdrb.simplecast.com%2Fepisodes%2F169-the-power-of-sticking-with-observations-k5ZzRJpd","width":444,"version":"1.0","type":"rich","title":"169-The Power of Sticking with Observations","thumbnail_width":300,"thumbnail_url":"https://image.simplecastcdn.com/images/ff9c062d-a6eb-462b-8bc8-15e67384fb9a/d0dc03db-c713-4b02-bcda-ecc214133339/nvc-cover.jpg","thumbnail_height":300,"provider_url":"https://simplecast.com","provider_name":"Simplecast","html":"<iframe src=\"https://player.simplecast.com/41d5cb40-b625-4ece-80ee-6570e3b929cb\" height=\"200\" width=\"100%\" title=\"169-The Power of Sticking with Observations\" frameborder=\"0\" scrolling=\"no\"></iframe>","height":200,"description":"We think it can't be emphasized enough... the power of using observations when in conflict as opposed to evaluations and thoughts.  In this episode, Dr. B and Heather draw the connection between using observations and keeping people safe in conversations, especially heated ones.  Basically, getting clear on the observations is \"step 1\" in the process; it's that important."}