{"href":"https://api.simplecast.com/oembed?url=https%3A%2F%2Fobjectway.simplecast.com%2Fepisodes%2Fs04e07-the-importance-of-client-experience-MWqIScSp","width":444,"version":"1.0","type":"rich","title":"S04E07 The importance of client experience","thumbnail_width":300,"thumbnail_url":"https://image.simplecastcdn.com/images/a023ffc2-5acc-4244-834e-0f21c46041f8/55c1a327-e93f-43a6-8751-cfda7a8ac791/layoutnew-tariq-1000x1000-v1.jpg","thumbnail_height":300,"provider_url":"https://simplecast.com","provider_name":"Simplecast","html":"<iframe src=\"https://player.simplecast.com/1bb34ec0-a5bf-4456-862c-e50894e9cf60\" height=\"200\" width=\"100%\" title=\"S04E07 The importance of client experience\" frameborder=\"0\" scrolling=\"no\"></iframe>","height":200,"description":"Katie Royals, managing editor at PAM Insight, speaks to Tariq Khan, director of sales and client experience at Objectway, about how firms can leverage the powers of technology to offer an enhanced level of service to clients."}