{"href":"https://api.simplecast.com/oembed?url=https%3A%2F%2Fpocket-sized-pep-talks.simplecast.com%2Fepisodes%2Fthe-most-forgotten-step-in-closing-86pbxNzQ","width":444,"version":"1.0","type":"rich","title":"The Most Forgotten Step In Closing","thumbnail_width":300,"thumbnail_url":"https://image.simplecastcdn.com/images/3cd76f29-709d-48fd-9d7f-68cfc7e911d5/0aebdd46-d4af-468e-a761-11295448427b/screen-shot-2023-02-04-at-9-28-56-pm.jpg","thumbnail_height":300,"provider_url":"https://simplecast.com","provider_name":"Simplecast","html":"<iframe src=\"https://player.simplecast.com/38701bd9-1a6f-438e-bab3-c74b3c19e760\" height=\"200\" width=\"100%\" title=\"The Most Forgotten Step In Closing\" frameborder=\"0\" scrolling=\"no\"></iframe>","height":200,"description":"About twenty-two years ago, I gave a keynote to over a thousand hostage negotiators.  I taught them some critical steps that only a salesperson could teach them.  But in this Pocket Sized Pep Talk, I'll tell you what these hostage negotiators taught me about closing!  "}