{"href":"https://api.simplecast.com/oembed?url=https%3A%2F%2Fpocket-sized-pep-talks.simplecast.com%2Fepisodes%2Ftreating-your-customers-like-family-sZ5vNx5o","width":444,"version":"1.0","type":"rich","title":"Treating Your Customers Like Family","thumbnail_width":300,"thumbnail_url":"https://image.simplecastcdn.com/images/3cd76f29-709d-48fd-9d7f-68cfc7e911d5/76757feb-4743-4971-8948-8ff4ef596424/screenshot-2024-01-16-at-5-38-19-pm.jpg","thumbnail_height":300,"provider_url":"https://simplecast.com","provider_name":"Simplecast","html":"<iframe src=\"https://player.simplecast.com/82cdbfe3-8732-4bbe-837b-90e83cdc83ca\" height=\"200\" width=\"100%\" title=\"Treating Your Customers Like Family\" frameborder=\"0\" scrolling=\"no\"></iframe>","height":200,"description":"Having interviewed hundreds of salespeople, what’s refreshing to me is when I get an opportunity to talk to someone who doesn’t just sell, but puts that same level of energy in taking care of the customer.  Rob sits down with Sarah Pichardo, a senior loan officer with CMG Home Loans, and talks about not just using the words, \"customer service,\" but truly putting those words into action!"}