{"href":"https://api.simplecast.com/oembed?url=https%3A%2F%2Fpod.bevy.com%2Fepisodes%2Fsam-jacobs-SZTc9lw0","width":444,"version":"1.0","type":"rich","title":"Training your Community on Values w/ Sam Jacobs","thumbnail_width":300,"thumbnail_url":"https://image.simplecastcdn.com/images/f8ebdff9-9cb1-41e8-8c64-7c0fb2eecc04/33685c88-bbb1-417a-ae9a-8343f01c1adc/ig-post-1080x1080-ep105.jpg","thumbnail_height":300,"provider_url":"https://simplecast.com","provider_name":"Simplecast","html":"<iframe src=\"https://player.simplecast.com/94ed8cc8-e2a0-4bb3-a8b2-fbfb431044b2\" height=\"200\" width=\"100%\" title=\"Training your Community on Values w/ Sam Jacobs\" frameborder=\"0\" scrolling=\"no\"></iframe>","height":200,"description":"Today, we’re joined by Sam Jacobs, Founder, and CEO at Pavillion. How to approach sales and marketing (or any other job) effectively at the C-level is changing rapidly and becoming more complex every year. Pavilion is a community-based initiative that supports executives in this journey through self-actualization tools/resources and community-powered products/services. Using the same question periodically to record NPS is a great way to track how customer satisfaction or dissatisfaction progresses. Consequently, it can optimize business and revenue by persuading customers to use products/services with high NPS. Train participants around a core set of values to create an inviting atmosphere where lurkers feel free to ask questions and gradually become active participants. However, you must be ready for a churn of participants that don’t fit your values or aren’t coachable into that system.\n"}