{"href":"https://api.simplecast.com/oembed?url=https%3A%2F%2Fpodcast.the-future-of-commerce.com%2Fepisodes%2Fel-futuro-de-la-experiencia-de-cliente-1K7gUFGB","width":444,"version":"1.0","type":"rich","title":"El futuro de la experiencia de cliente","thumbnail_width":300,"thumbnail_url":"https://image.simplecastcdn.com/images/82919343-95b3-4f27-8da5-f977e44e3995/29800714-8bfd-4d21-ac38-2c738a9f945d/logo-foc-podcast.jpg","thumbnail_height":300,"provider_url":"https://simplecast.com","provider_name":"Simplecast","html":"<iframe src=\"https://player.simplecast.com/1184f7c0-6a6b-4ea4-825d-3153be99b3b1\" height=\"200\" width=\"100%\" title=\"El futuro de la experiencia de cliente\" frameborder=\"0\" scrolling=\"no\"></iframe>","height":200,"description":"SPECIAL RELEASE: Learn about the Future of Customer Experience in Latin America, with an entirely SPANISH discussion. \n\nThe Future of Customer Experience is something that is universally important, but looks a little bit different depending on your region of the world. Milene Flores and Jorge Baron from SAP CX Latin America share their perspective on the challenges and opportunities in their part of the world."}