{"href":"https://api.simplecast.com/oembed?url=https%3A%2F%2Fpodcast.the-future-of-commerce.com%2Fepisodes%2Ftaocx-agile-leadership-90f_Cokj","width":444,"version":"1.0","type":"rich","title":"CUSTOMER CORNER: Bo von der Heyden","thumbnail_width":300,"thumbnail_url":"https://image.simplecastcdn.com/images/82919343-95b3-4f27-8da5-f977e44e3995/6aec40a4-90db-4a76-b6fb-26dfd2ba90b2/logo-customer-corner.jpg","thumbnail_height":300,"provider_url":"https://simplecast.com","provider_name":"Simplecast","html":"<iframe src=\"https://player.simplecast.com/6dc88864-acc7-4873-b9ee-2475c46f11c8\" height=\"200\" width=\"100%\" title=\"CUSTOMER CORNER: Bo von der Heyden\" frameborder=\"0\" scrolling=\"no\"></iframe>","height":200,"description":"Agile leadership techniques have a direct impact on improving customer experience. Bo von der Heyden, Expert for High Performance Teams, explains how and why.\n\nWith the launch of our new \"Customer Corner\" series featuring The Art of CX podcast team, we're re-broadcasting their first season on our feed. This is Episode Five - Agile Leadership."}