{"href":"https://api.simplecast.com/oembed?url=https%3A%2F%2Fpodcast.withpurposellc.com%2Fepisodes%2Fhow-leadership-brings-retention-9n9sNwnW","width":444,"version":"1.0","type":"rich","title":"How Leadership Brings Retention","thumbnail_width":300,"thumbnail_url":"https://image.simplecastcdn.com/images/73333f25-41ad-4fe8-a33b-c98252a826df/06d64059-97c5-4e8d-bbcc-e57d02560c36/png-file-2.jpg","thumbnail_height":300,"provider_url":"https://simplecast.com","provider_name":"Simplecast","html":"<iframe src=\"https://player.simplecast.com/dc6619f1-92c8-4694-916a-33fff20d9b67\" height=\"200\" width=\"100%\" title=\"How Leadership Brings Retention\" frameborder=\"0\" scrolling=\"no\"></iframe>","height":200,"description":"In this episode of the E.P.I.C. Podcast, Co-Hosts Taylor Chesney and Michelle Davis discuss how customer service and retention should be prioritized in any business or industry. Tying this in with Leadership and its importance, this episode can't be missed with how much knowledge they give! "}