{"href":"https://api.simplecast.com/oembed?url=https%3A%2F%2Fprofitable-salon-owner-podcast.simplecast.com%2Fepisodes%2F189-cuy_qCMf","width":444,"version":"1.0","type":"rich","title":"Secrets to a Five Star Salon Experience | EP 189 | Profitable Salon Owner","thumbnail_width":300,"thumbnail_url":"https://image.simplecastcdn.com/images/2ac5ef23-2a26-4e34-9e23-f5cd08fa267b/3112aab0-8f76-492b-b24f-5a28067a2388/podcast-20cover-20photo-v2.jpg","thumbnail_height":300,"provider_url":"https://simplecast.com","provider_name":"Simplecast","html":"<iframe src=\"https://player.simplecast.com/d0229fa0-04b9-4613-a5f1-83609da1349e\" height=\"200\" width=\"100%\" title=\"Secrets to a Five Star Salon Experience | EP 189 | Profitable Salon Owner\" frameborder=\"0\" scrolling=\"no\"></iframe>","height":200,"description":"Join Kayla Swanson as she chats with Shelby Bills, owner of Graeber and Company Salon and Spa in Boise, Idaho, about how to curate a five-star experience in your salon. In this episode, Shelby shares her insights on going beyond technical skills to create an emotional connection with clients."}