{"href":"https://api.simplecast.com/oembed?url=https%3A%2F%2Fthe-boagworld-ux-show.simplecast.com%2Fepisodes%2Fmanaging-feedback-7f89ca81","width":444,"version":"1.0","type":"rich","title":"Managing feedback","thumbnail_width":300,"thumbnail_url":"https://image.simplecastcdn.com/images/ae88e4/ae88e41b-a26d-4404-8e81-f97bca80d60d/2d132317-be7b-477c-9806-72afea5994db/1425231278artwork.jpg","thumbnail_height":300,"provider_url":"https://simplecast.com","provider_name":"Simplecast","html":"<iframe src=\"https://player.simplecast.com/2d132317-be7b-477c-9806-72afea5994db\" height=\"200\" width=\"100%\" title=\"Managing feedback\" frameborder=\"0\" scrolling=\"no\"></iframe>","height":200,"description":"Client centric design encourages clients to comment on the web design process. But how do you keep the client focused and encouraging the right type of feedback?\r\n\r\n"}