{"href":"https://api.simplecast.com/oembed?url=https%3A%2F%2Fthe-brain-vault.simplecast.com%2Fepisodes%2Fleading-potential-_3RTPo_W","width":444,"version":"1.0","type":"rich","title":"Leading Potential","thumbnail_width":300,"thumbnail_url":"https://image.simplecastcdn.com/images/8e9924e1-11bc-4a57-a132-527409de3039/f4a0217e-2158-4c75-b54e-66645f0f2388/brendan-harrington-gae.jpg","thumbnail_height":300,"provider_url":"https://simplecast.com","provider_name":"Simplecast","html":"<iframe src=\"https://player.simplecast.com/67e28147-93c8-4fa0-9c1b-486c20ac59e1\" height=\"200\" width=\"100%\" title=\"Leading Potential\" frameborder=\"0\" scrolling=\"no\"></iframe>","height":200,"description":"Brendan Harrington’s vast leadership background creates the culture for a great customer experience because he strives to create a great experience for his employees. He shares what it takes to create employee buy-in, how to resolve difficult situations, and what he’s discovered is the most valuable offering as a leader. "}