{"href":"https://api.simplecast.com/oembed?url=https%3A%2F%2Fthe-creative-operations-podcast.simplecast.com%2Fepisodes%2Fepisode-16-user-training-ugGAUHfJ","width":444,"version":"1.0","type":"rich","title":"Episode 16 - User Training: A Super Power in Creative Operations","thumbnail_width":300,"thumbnail_url":"https://image.simplecastcdn.com/images/de81d237-fb77-4f97-95cc-b4be766ba83a/03c63503-6c38-4f8d-a6aa-87c1bc866e3a/tcop-ep16-episodeartworkcover.jpg","thumbnail_height":300,"provider_url":"https://simplecast.com","provider_name":"Simplecast","html":"<iframe src=\"https://player.simplecast.com/1c783c0e-194f-4c66-a395-776051a9fbb1\" height=\"200\" width=\"100%\" title=\"Episode 16 - User Training: A Super Power in Creative Operations\" frameborder=\"0\" scrolling=\"no\"></iframe>","height":200,"description":"It's a bird! It's a plane! It's Jessica Young on this episode of The Creative Operations 2.0! In this episode, learn how training and documentation are the unsung heroes and contributors to successful creative operations, especially in SaaS martech environments.\n\nTune in and learn more from Jessica Young, the Senior Customer Success Manager at Pica9, as she shares her best advice on how user training can help drive operational efficiency and maximize the value of your technology."}