{"href":"https://api.simplecast.com/oembed?url=https%3A%2F%2Fthe-progress-report.simplecast.com%2Fepisodes%2Fdesign-approach-J2GqBeTf","width":444,"version":"1.0","type":"rich","title":"Why implementing a design approach beats whack-a-mole solutioning, every time","thumbnail_width":300,"thumbnail_url":"https://image.simplecastcdn.com/images/4e4656c5-8c3c-491b-91b6-1bf937507e89/15109c73-0628-42bb-a487-41c2ca42c63d/kyndryl-podcast-progress-report-3000px-v1-1.jpg","thumbnail_height":300,"provider_url":"https://simplecast.com","provider_name":"Simplecast","html":"<iframe src=\"https://player.simplecast.com/91ec149d-0c0d-40ad-b692-dc66231bdb21\" height=\"200\" width=\"100%\" title=\"Why implementing a design approach beats whack-a-mole solutioning, every time\" frameborder=\"0\" scrolling=\"no\"></iframe>","height":200,"description":"What does it really mean to design with humans in mind? And how can you make human-centered design part of an organization’s problem-solving DNA? \n\nListen in as our experts discuss the value of human-first, integrated approach to customer experience and how the profession of design can have impact on business outcomes. \n\nFeatured experts:\n    Sarah B. Nelson, Chief Design Officer, Kyndryl Vital, Kyndryl\n    Tom Rourke, Global Leader, Kyndryl Vital, Kyndryl"}