{"href":"https://api.simplecast.com/oembed?url=https%3A%2F%2Fthe-sahma-exchange.simplecast.com%2Fepisodes%2Fbuilding-community-aMPq86OC","width":444,"version":"1.0","type":"rich","title":"Building Community","thumbnail_width":300,"thumbnail_url":"https://image.simplecastcdn.com/images/0591cd30-9880-4080-8eae-35451736e24e/a5e8ae93-9365-4f33-b7e6-961aeb73a5df/cropped_1792781785452.jpg","thumbnail_height":300,"provider_url":"https://simplecast.com","provider_name":"Simplecast","html":"","height":200,"description":"Building Community: Bringing Humanity Back to Affordable Housing with Toni Blake\n\nWhat if building a stronger community starts with something as simple as a genuine compliment, a smile, or a small act of kindness?\n\nIn this episode of The SAHMA Exchange, we're joined by nationally recognized speaker, trainer, and multifamily housing personality Toni Blake for an uplifting conversation humanity and community in affordable housing.\n\nFrom navigating difficult resident interactions to finding joy in everyday moments, Toni shares practical, creative ways to build connections that make a difference. She introduces us to her “Compliment Bowl,” the power of “glimmers,” and the importance of choosing kindness even when it's difficult.\n\nWe also explore the challenges of balancing compliance with compassion, avoiding burnout, and reconnecting with the purpose behind the work we do.\n\nBecause at the end of the day, affordable housing is about more than managing properties. It's about people, relationships, and creating places where everyone feels they belong.\n\nTune in for a conversation filled with laughter, encouragement, and a few simple ideas you can put into practice today."}