{"href":"https://api.simplecast.com/oembed?url=https%3A%2F%2Fthefutureoffashionbusiness.com%2Fepisodes%2Foverview-importance-of-customer-experience-dg3DizJJ","width":444,"version":"1.0","type":"rich","title":"Overview & Importance Of Customer Experience","thumbnail_width":300,"thumbnail_url":"https://image.simplecastcdn.com/images/6d59d0a2-0a16-4e04-83f8-f84c79e44a4e/34b7dd20-d77a-400e-a173-89181968323d/copy-of-copy-of-gilbys.jpg","thumbnail_height":300,"provider_url":"https://simplecast.com","provider_name":"Simplecast","html":"<iframe src=\"https://player.simplecast.com/409099f1-9cda-49f2-b591-cb29fbb13ef9\" height=\"200\" width=\"100%\" title=\"Overview &amp; Importance Of Customer Experience\" frameborder=\"0\" scrolling=\"no\"></iframe>","height":200,"description":"In this week's episode, we sat down with UX design director Constantine Gavrykov to talk about the importance of UX design in fashion. This is a very dense episode on the importance and direction of user experience, so make sure you have a notebook in hand!"}