{"href":"https://api.simplecast.com/oembed?url=https%3A%2F%2Fthis-is-ag.simplecast.com%2Fepisodes%2Fcharles-ernst-Db_7H0FQ","width":444,"version":"1.0","type":"rich","title":"33. Charles Ernst - Co-Founder of CoreVantage, entrepreneurship, balance, and teamwork","thumbnail_width":300,"thumbnail_url":"https://image.simplecastcdn.com/images/2dda78af-7797-4505-8bd3-436029dda559/51d49462-c2b6-4e98-a0fb-445ef3c441c9/this-is-ag-version-2.jpg","thumbnail_height":300,"provider_url":"https://simplecast.com","provider_name":"Simplecast","html":"<iframe src=\"https://player.simplecast.com/84a38514-1ee6-40ff-b2c9-dae547a5e0e0\" height=\"200\" width=\"100%\" title=\"33. Charles Ernst - Co-Founder of CoreVantage, entrepreneurship, balance, and teamwork\" frameborder=\"0\" scrolling=\"no\"></iframe>","height":200,"description":"In this episode, I sit down with Charles Ernst, co-founder of CoreVantage, as he shares his journey of building a business with his wife, Joanna, over the past 15 years. He discusses the critical lessons learned about delegation, teamwork, and the complexities of the insurance industry, including the impact of service provider errors on patient care. Charles recounts a poignant story about a client’s struggle with insurance delays and the tragic consequences of processing errors, and I reflect on my own experience with healthcare mismanagement, highlighting how these issues often lead to frustration and misunderstanding. Together, we explore the importance of supporting patients and clients, emphasizing that proactive, compassionate service can make all the difference. Tune in for a conversation about balancing business, personal well-being, and the future of healthcare."}