{"href":"https://api.simplecast.com/oembed?url=https%3A%2F%2Funofficialshopifypodcast.com%2Fepisodes%2Fcustomer-service-strategy-9c79db5c","width":444,"version":"1.0","type":"rich","title":"Customer Service Strategy: Surviving the Worst Customer Situations","thumbnail_width":300,"thumbnail_url":"https://image.simplecastcdn.com/images/03dd57/03dd57ad-343e-4c39-8917-f75004eb4bf4/15dd9419-938d-4bd8-907c-4a48a07852cb/1523897228artwork.jpg","thumbnail_height":300,"provider_url":"https://simplecast.com","provider_name":"Simplecast","html":"<iframe src=\"https://player.simplecast.com/15dd9419-938d-4bd8-907c-4a48a07852cb\" height=\"200\" width=\"100%\" title=\"Customer Service Strategy: Surviving the Worst Customer Situations\" frameborder=\"0\" scrolling=\"no\"></iframe>","height":200,"description":"How-to give excellent customer service (without killing yourself and your team) and some not-so-obvious lessons learned from doing it the last 20 years."}