{"href":"https://api.simplecast.com/oembed?url=https%3A%2F%2Fusps-mailin-it.simplecast.com%2Fepisodes%2Ftransforming-the-retail-experience-SKKMIo_W","width":444,"version":"1.0","type":"rich","title":"Transforming the Retail Experience","thumbnail_width":300,"thumbnail_url":"https://image.simplecastcdn.com/images/3cfa0ec2-3957-4ffa-92de-602ff6405a19/fcc04fbf-b404-492f-b4f6-84dfaddfc215/2021-8-24-mailinit.jpg","thumbnail_height":300,"provider_url":"https://simplecast.com","provider_name":"Simplecast","html":"<iframe src=\"https://player.simplecast.com/9313187d-780b-45d5-a81e-a910c309bfdc\" height=\"200\" width=\"100%\" title=\"Transforming the Retail Experience\" frameborder=\"0\" scrolling=\"no\"></iframe>","height":200,"description":"In this episode, we’re diving into USPS’ Post Office retail modernization efforts aimed at creating a more efficient and customer-friendly experience. Experts Tracy Raymond and Bob Dixon join us to discuss upgrades at USPS facilities around the country, including renovated lobbies, improved layouts, digital signage, and expanded self-service kiosks. This modernization work will help USPS better meet customer needs, and it’s coming to a Post Office near you!"}