{"href":"https://api.simplecast.com/oembed?url=https%3A%2F%2Fvirginiaisforrealtors.simplecast.com%2Fepisodes%2Fchris-castle-6aN7gGmA","width":444,"version":"1.0","type":"rich","title":"#71 Chris Castle / What it's like to run a Michelin starred restaurant, Four cornerstones of world class service and why it's ok to embrace failure.","thumbnail_width":300,"thumbnail_url":"https://image.simplecastcdn.com/images/eb6c881a-bdc0-4c78-9b4a-c368cb74c1c1/5386c905-d1f0-451b-8339-804301165878/virginia-20is-20for-20realtors-20new-20logo.jpg","thumbnail_height":300,"provider_url":"https://simplecast.com","provider_name":"Simplecast","html":"<iframe src=\"https://player.simplecast.com/f9b09495-3957-4a0b-8aaf-02c99af99b66\" height=\"200\" width=\"100%\" title=\"#71 Chris Castle / What it&apos;s like to run a Michelin starred restaurant, Four cornerstones of world class service and why it&apos;s ok to embrace failure.\" frameborder=\"0\" scrolling=\"no\"></iframe>","height":200,"description":"In this episode, Tanner sat down with Chris Castle, a top producer at Iron Valley Real Estate in Hampton Roads. Chris shared with Tanner what it's like to be upper management in a Michelin starred restaurant, where the loss of a single star can have a dramatic effect on the business, his four cornerstones of the world's best service, why we in sales should embrace failure and how we can learn from it, and finally, a story you will be thinking about the next time you open a bottle of wine or champagne."}